Property Management Coordinator - Chester, United Kingdom - Solomon Investment Partners

Solomon Investment Partners

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to continued growth, a skilled Property Management Coordinator is needed to join our team at Solomon Investment Partners in Chester.

We are industry-leading experts in Property Investment, offering tailored investment opportunities across the UK. Wespecialise in exclusive off-market property investment.

This is an exciting opportunity to join our modern office whilst enjoying numerous perks and benefits

About Us
Via our sister company DH Management Limited, we offer property management services for our purchasing clients.

We are headquartered in Chester with a global reach, allowing us to provide an unrivalled service based on honest and direct industry knowledge.

We pride ourselves on being a step ahead of the market and helping our clients realise their investment goals.

About the Role
The property management coordinator role is very fast-paced. You are required to be organised, driven, and committed.

You should be able to react quickly and prioritise workload, which will change throughout the day, whilst ensuring that you are providingoutstanding customer service at all times.

Key Responsibilities:

Create and maintain customer files, keeping details up to date on our bespoke software
Complete client onboarding upon joining our specialist rental assurance scheme
Tenancy management and auditing
Rent scheduling
Be the primary contact for all client queries
Build strong relationships with new and existing clients to ensure a smooth, efficient, and high level of customer service
Build and maintain strong relationships with our network of local agents
Produce monthly reports to assist with key decisions
Maintain accurate records
Maintaining knowledge of the progress of developments
Maintain confidentiality of organisational information
Working closely with the Accounts Assistant, with invoicing and auditing

Accountable For:

Onboarding new clients onto the rental assurance scheme
Issuing clients with underleases via DocuSign, ensuring that they are signed by all parties and returned
Ensuring that furniture packs are paid for in a timely manner by the client and ordered accordingly
Uploading new tenant information onto Arthur, including personal details and payment schedule
Liaising with UrPad regarding tenants, availability of apartments etc
Building and maintaining strong relationships with clients, ensuring that any queries are dealt with efficiently
Weekly reporting with the Operations Director

Benefits:

25 days holidays + bank holidays + extended Christmas break
Bespoke employee wellness benefit package, including gym membership, healthcare, monthly travel allowance and more
Pension scheme
Regular paid for staff events
Dress down Fridays
Modern office based in central Chester

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