Associate, Client Solutions - London, United Kingdom - GLG
Description
Specific responsibilities include (but are not limited to):
- Recruiting new experts to join our global membership through targeted and timely outreach by phone, email, and other methods
- Interacting with GLG's experts on a daily basis to understand their capabilities and knowledge on specific client requests
- Supporting more senior team members on all aspects of client engagement, including researching topics and industries relevant to our clients
- Learning our compliance policies and procedures to protect the integrity of client engagements
- Developing relationships with senior executives to support a broad range of premium products, such as roundtables etc.
An ideal candidate will have the following:
- Superior communication and interpersonal skills, including demonstrated oral and written abilities
- Demonstrated commitment and attention to detail
- Strong problem-solving skills and desire to learn about new topics
- Passion for client service, especially with experience in phone-based professional communication
- Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals
- Strong desire to work in a collaborative environment
- Demonstrated ability and initiative to handle increasing responsibility and autonomy over time
- Undergraduate or graduate result of 2:1 or higher
- Full business proficiency in English and French OR Spanish
Career progression:
Client Solutions Associates are promoted to Senior Client Solutions Associates after achieving specific quantitative and qualitative goals. Senior Associates work directly with our clients to help them learn and make better decisions every day. Senior Client Solutions Associates do so by facilitating custom learning solutions and expanding their account management responsibilities.
Senior Client Solutions Associates can rapidly progress into full account management roles, as well as Team Leadership in as little as three years.
What we offer:
- Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a parking allowance, 24 days annual leave plus bank holidays)
- Global tuition reimbursement to support GLGers who want to continue their professional education
- A great team atmosphere with socials, off site activities and sports teams to join
- An opportunity to contribute to GLG's Social Impact Partners Programme