Night Shift Customer Service Advisor - Norwich, United Kingdom - R13 Recruitment

Description

R13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis, working nights on a 4 on 4 off rota, 8pm – 8am starting ASAP.

The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level.
The day to day * Handling incoming calls from external stakeholders, answering enquiries and providing support. * Dealing with problems and taking remedial actional as required. * Arranging annual services and deploying engineers. * Reviewing the severity of situations and deciding whether immediate action needs to be taken. * Accurately updating systems.
You will have/be * Previous customer service experience, either office or face to face. * Computer literate with working knowledge of Microsoft products. * Excellent communication and interpersonal skills. * Organised and accurate when handling administrative tasks. * The ability to work under own autonomy or as part of a team.
How to applyTo hear more details about this fantastic opportunity please email your CV to Indiah Stannage

• Senior Recruitment Partner (Temps) at rthirteen recruitment.

If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful