- Dealing with customer queries, following up on enquiries
- Processing orders through to payment
- Organising and scheduling hire bookings
- Assisting with quotations, pricing, and invoicing
- Updating internal database and spreadsheets
- Additional ad hoc projects and when required
- Strong customer service and administration experience, ideally gained within manufacturing or production
- Organised, efficient and good at working under pressure where no two days are the same
- Ability to work under own initiative and as part of a small team
- Strong IT skills including Microsoft Office and CRM/ERP systems
- Excellent communication skills over the phone as well as via email
- Competitive salary
- Monday to Friday full time (100% office based)
- 25 days holiday
- Friendly and supportive team
- Established and progressive organisation
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Customer Service Executive - Trowbridge, United Kingdom - Thrive group
Description
Thrive Group are delighted to be working with our client in the Trowbridge area, who are actively looking to recruit a Customer Service Executive to join the team on a permanent basis.
What you will be doing:
Working in a busy and friendly team, you will provide essential administration support to ensure their customers receive first rate service. Duties will include :
What you will need to succeed:
What you will receive in return:
What you need to do next:
If this position sounds of interest and you would like to be considered. Please contact Sarah at Thrive Group on Direct line or email sarah..
Thrive Group are acting as an employment agency in relationship to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
INDTRO