Technical Author - Macclesfield, United Kingdom - Additional Resources Ltd

Additional Resources Ltd

Verified Company

Macclesfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Technical Author - IT Services & Solutions Consultancy

Location:
Macclesfield SK10

Salary:
£35 - £40k pa & excellent benefits

Keywords:
Technical Author, Content Creation, Microsoft Office, Technical Writing, Documentation, Guides, Videos, Software Products, Creating, Authoring, Standards, Guidelines, Tutorials, Training, Technical Writer

Our client, an expanding medium-sized specialist IT services & solutions consultancy is looking to take on a Technical Author based at their Macclesfield office.

Working alongside the technical teams, you will be responsible for the technical writing ofdocumentation used to support the customers' users, training guides, and instructional videos.

Working in a varied role you must possess previous technical writing experience with the understanding and keen interest of different learning styles.

Offering continuousfull product training.

Duties and background experience

Obtaining all relevant information to generate documentation by liaising with the internal design team and collating existing documentation
Writing Operations Manuals and Technical Support documents to be used by their company's own Support team
Creating written documentation for their software products
Continuous development of "howto" documentation
Presenting documentation in keeping with the companies writing standards and guidelines
Producing technical and nontechnical documentation for customers
Producing step by step guides to collaborate with tutorials and training videos
Remaining current on ever evolving software features and functions
Controlling and maintaining general filing and archiving for all technical documents

Experience:

Professional standard of written and spoken English with the ability communicate with both technical and nontechnical audiences

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Previous experience in a Technical Writing or Technical Content Developing role is essential:

Strong Windows/PCs computer skills, including Microsoft Office
IT skills including a selfsufficiency using a range of software packages

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._