Service Coordinator - Bristol, United Kingdom - Purchasing Professionals

Purchasing Professionals

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Coordinator - up to £24,000 - Bristol - 3 month contract
We currently have an exciting opportunity for an In-House Service Coordinator to join a global supplier.

You will take responsibility for co-ordination of customer & internal requests for in-house engineering services.

What you'll do on a typical day:

Establish and maintain excellent customer relationships
Timely and proficient response to incoming communication, demonstrating professionalism and confidence.
Creating Service Reports as required on system
Invoicing and billing of field service products
Using SAP
Liaising and confirming with customers appointments for engineers to attend site
Updating engineers diaries and Field Service Management system with appointments /amendments.
Booking in of parts and allocation of stock to engineers as required and allocated for scheduling.
Preparing carrier labels for dispatch of items and equipment could include some re

- packing of boxes.

Liaising with Spares Team regarding updates on quotes, delivery dates etc & advising customers.

What you'll need to succeed:

Confidence when speaking to customers both over the phone and on video calls
Computer literate (MS Office)
Efficient administration skills with the ability to maintain records in a timely and accurate manner.