College Manager - Brighton, United Kingdom - BSC Education

Description

Salary:
£27,000 - £32,000 per annum (depending on experience)

Location:
BSC Brighton College

Hours: 37.5 hours a week

25 days plus 8 bank holidays
Enhanced sick pay
Wellbeing day
Enhanced bereavement leave and miscarriage leave/pay
Pet bereavement leave

EAP
Job Description


Overview:

The College Manager is responsible for overseeing the operational and academic aspects of their college, with a joint focus on overall student experience and driving local revenue.

Duties of the role include, but are not limited to, those listed below.


Duties:

Student Experience:
Responsibility for implementing the groupwide strategy in relation to student experience to ensure that our customers are at the forefront of everything that we do at BSC, specifically:

• Being a visible presence in the college, driving student engagement and fostering an environment that supports learning and cultural & social immersion, enabling our students to become a part of the community that they are studying in.
• Ensuring a robust social and activity programme is in place, providing a revenue stream to the college
• Organising the emergency phone rota between appropriate team members to ensure support is continually available out of hours
• Meeting Group Leaders on arrival to ensure all elements of the stay are in place as expected
• Ensuring the appropriate organising of all 'extras' including social programme, bus passes, excursions, transfers etc.

Academic Management:

Overall responsibility for the development and provision of the academic programme and the recruitment, leadership, and professional development of academic team members.

The College Manager is responsible for supporting the Course Manager with the following:

• Line management of the academic/teaching team
• Ensuring that all courses are effectively and efficiently delivered
• Making provision for academic advice and support to help students learn independently and choose external examinations and further courses of study
• Implementing and maintaining suitable measures of academic progress and achievement benchmarked to the CEFR
• Creating and maintaining effective channels of communication across and between BSC locations to instruct, deliver and maintain high academic standards

Financial & Administrative Management
Responsibility for ensuring day-to-day the smooth running and financial health of the college, specifically:

• Ensuring that all administration areas of the business run effectively and efficiently
• Responsibility for the effective day-to day management of the college's financial administration. To include the maintenance of effective financial controls and records to ensure agreed budgets are adhered to, as well as ensuring that payroll administration is correctly handled as required

Marketing & External Communications

Responsibility for ensuring that the college operates effectively as a member of the BSC Education group, taking maximum advantage of the market opportunities and development potential available, specifically:

• Dealing with or redirecting as appropriate all enquiries received, within the agreed BSC SLA's, so as to promote the college and generate business.
• Responsibility for ensuring the provision of a high level of support to BSC Education marketing function in order to maximise student bookings. This will include hosting agent visits and liaising with agents, providing updates for the company website and newsletters, supporting the Groups team to issue quotations to prospective groups.

Facilities & Resources Management

• Joint responsibility (with the Facilities Director and Maintenance Manager) for management of the college's facilities and resources within the limitations of agreed budgets, specifically:
• Responsibility for ensuring good maintenance of the premises and ensuring the learning environment is safe and secure

Student Accommodation & Welfare Services

Local responsibility for the effective management of the college's student accommodation and welfare service, specifically:

• Act as the primary named person for dealing with students' personal problems
• Responsibility for local management of the college's student accommodation activity so as to achieve smooth running and optimum financial performance
• Responsible for overall management of the college team so as to effectively monitor and optimise individual student welfare

Team Management:
Local responsibility for the management of the Student Experience and Academic teams, specifically;

• Responsibility for effective recruitment and induction procedures of all college team to comply with legal and regulatory body requirements
• Ensuring that all team members have an annual performance review and ongoing PDP's

Required Experience & Skills

• Celta/ Delta/ TEFLQ or Industry Equivalent.
• Previous experience managing a team of 5 + people in a stand-alone business unit ideally in the education, travel or hospitality sectors
• Experience managing a budget
• Flexible to meet the needs of the business and demonstrate a passion for your customers and team
• An understanding of duty of care and health & safety responsibilities

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below:


BSC VISION:
To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.


BSC MISSION:
By believing that "Great Things Start Here" and standing behind all that this means. If we believe it, our customers will achieve it


BSC VALUES:

AIM HIGHER:
We proactively make suggestions and solutions for challenges and opportunities.


COLLABORATE:

We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals.

COMMUNICATE:
We communicate in a timely way with clarity, respect and transparency.


CUSTOMER FOCUS:
We seek to provide consistent high-quality experiences that customers will remember.


TEAM FOCUS:
We seek to reward and recognise excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.

We are committed to providing a creative, rewarding and successful learning and working environment for our students and team.

We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable