- Monday to Friday
- Corporate
Employee Benefits Specialist - Southampton, United Kingdom - Mulberry Recruitment
Description
*Employee Benefits Specialist**Location: Southampton**Salary: £28,000-£30,000**Hours : Monday to Friday, 9am-5pm*My client who are within the Financial Services industry are seeking a Employee Benefits Specialist to join their fast growing team. You will be responsible for my clients internal healthcare benefits, running their corporate client schemes. To apply for this role you will need previous experience working with Corporate clients within a private medical or private healthcare environment.*Job Description:
Ensure the smooth running of my clients Healthcare benefits (PMI, Cashplan, Dental, Travel) on a day to day basis.
Develop, maintain and cultivate a constructive and professional relationship with Sales Consultant, the Reward Team within the business and the holding providers at all levels.
Be the first point of contact for day to day administration from the Reward Team, Sales Consultant and the holding providers.
Independently respond to queries from the Reward Team and hold providers in a pro-active manner, meeting agreed SLAs and keeping all parties updated.
Proactively initiate and manage the gathering of all relevant data for the scheme renewals and full data auditing to ensure accuracy at all times.
Proactively work with Reward Team in relation to their benefit windows including input into webtext, benefit confirmations & providing rates.
Prepare template client reports as requested by Sales Consultant.
Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate.
Ensure that client records and in-house system is always kept up to date including new business, retention and financial information.
Receiving complaints and escalating as appropriate.
Support Sales Consultant with new business opportunities including M&A activities, ensuring a first class, first impression to the client.
Act as a role model in terms of technical knowledge and behaviours.
*Qualifications &
Experience:
Experience in Customer Service Essential
Microsoft Office Skills - Essential
IF- Preferable
Experience in the financial services industry
Experience in Healthcare Essential
Job Types:
Full-time, Permanent
Pay:
£28,000.00-£30,000.00 per year
Schedule:
Experience:
*PMI: 1 year (required)
PMI:
1 year (preferred)
Work Location:
In person