Concierge - Blackburn, United Kingdom - The Salvation Army

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    Permanent
    Description

    Working hours: 30 Hours per week

    Interview Date: To be confirmed

    Bramwell House is a residential centre accommodating 55 adults 18years+ who are experiencing homelessness. We are looking to recruit a Concierge who will be the first point of contact for everyone accessing our Lifehouse. This role requires a friendly, approachable person who will be pivotal in ensuring our vision for high-quality person-centred support is delivered.

    Key Responsibilities:

  • Understand and work within the Mission and Values of The Salvation Army acting in a professional and ethical way at all times when representing the organisation.
  • Offer front of house service to clients/visitors ensuring they are signed in or out where required and their queries are handled in a professional friendly manner, referring them to the relevant person where required.
  • Complete all necessary statistical returns as required
  • Handling of cash ensuring all accounting records are properly maintained.
  • Handle all incoming telephone calls and mail appropriately.
  • To use a CCTV system (after training) in line with policy.
  • Work as part of overall team to ensure the most positive experience in Bramwell House.
  • The successful candidate will be:

    A friendly approachable person who is a good communicator, with a sound knowledge of managing a busy welcoming reception area. Also to have some knowledge and understanding of the issues surrounding homelessness.