Customer Service Manager - Horam, United Kingdom - Recruitment Solutions

Recruitment Solutions
Recruitment Solutions
Verified Company
Horam, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Superb opportunity to join leading lifestyle brand expanding at a rate of knots


This company are renowned for supplying a premium product range throughout a national and international network and are excited to open up an opportunity for somebody to join, in the capacity of customer service manager.


A pivotal and responsible role, you will form part of the hands-on manager team, driving the delivery of excellent customer service dealing with escalated customer queries as well as liaising with the internal marketing function to drive e-commerce and marketingpromotional campaigns to increase order volume and order value.


You will manage a team of two, delivering excellent customer service efficient order management and soft promotion of new products.

The company have an existing customer base of 10,000 users and a key objective is to develop brand loyalty in return for customermembership where the customer is given priority access to sales, promotions and discounts.

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