Service Advisor - London, United Kingdom - Affinity Search

Affinity Search

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor

Finchley Road

£23,000 - £32,000 + OTE of £40k

Monday - Friday (Sat on a rota)
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our hugely successful client based in Finchley Road is looking to recruit a new Service Advisor to join their team.

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.

A large part of the Service Advisor position involves:

Meeting and greeting customers in a friendly and courteous manner throughout the day.
Booking vehicles into the technical workshop.
Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
Adopting a sales approach regarding upsell.
Maintaining good housekeeping standards and orderly administration of your work.

We expect the new Service Advisor to demonstrate some skills that will prove very beneficial in the position, including: