Service Advisor - Letchworth Garden City, United Kingdom - Command Recruitment

    Command Recruitment
    Command Recruitment Letchworth Garden City, United Kingdom

    1 month ago

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    Description

    Service Advisor - Letchworth

    • Great Facilities
    • Friendly Team
    • 35k- 37k OTE

    Our client is a modern Car Dealership based in Letchworth. They are currently looking to hire a highly experienced Vehicle Service Advisor with exceptional up-selling skills. The successful candidate must be an organised individual who can deliver an excellent customer service experience in a timely and efficient manner.

    Responsibilities:

    • Welcome customers and manage their experience throughout their journey of having their vehicle booked in all the way through to collection and delivery.
    • Communicate clearly with customers regarding vehicle updates and additional work required.
    • Maintain positive relationships with customers to ensure they return to us.
    • Maintaining the look and appearance of the reception area
    • Suggest and recommend suitable service plans, warranties and add-ons to customers.
    • To complete all necessary paperwork.
    • To remain compliant and professional at all times.

    Essential requirements:

    • Must have previous experience working as a Service Advisor.
    • Full UK driving licence
    • Excellent customer service skills
    • Excellent telephone manner
    • Strong customer-facing skills

    Hours, Pay and Benefits:

    • Working Days: Monday to Friday, 8.00 am -5.30 pm. 1 in 2 Saturdays - 8am to 12pm.
    • Basic salary 26- 28k basic, plus strong bonus structure circa 35k- 37k OTE.
    • Company Pension
    • Performance Bonus

    Please apply for further information.