Customer Service Administrator - Wolverhampton, United Kingdom - Wolverhampton Commercial

Wolverhampton Commercial

Verified Company

Wolverhampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Customer Service Administrator

Wolverhampton

Permanent

8:45am - 4:45pm, Monday to Friday

£21,697 per annum

Due to a period of growth, my client based in the Wolverhampton area are now looking to expand their team with a Customer Service Administrator.

You will be joining a busy department, where teamwork really does make the dream work.

Duties and responsibilities:

Ensuring customer information is accurate and up to date
Providing accurate information and sending paperwork to fitters for their upcoming planned works
Liaising with customers to arrange delivery and installation of products
Adhering to tight deadlines
Administering all paperwork following company guidelines
Carrying out service calls to customers
Planning fitters diaries and distributing them to customers
Must have excellent communication skills and be comfortable in handling sensitive situations
Must be able to follow a process and carry this out on a daily basis
Previous experience in a planning or scheduling role is advantageous however, not compulsory
Able to enjoy working in a fast paced department
Customer service experience is essential in an office environment

Benefits and perks: