Product Associate - Greater London, United Kingdom - August

Description

Job Description

Product Associate

Job description

About us

August is a full-service, real-estate development company, based in London, United Kingdom, and specialising in luxury holiday home collections across Europe. August projects are all distinct from one another and proudly rooted in a strong European heritage which pays tribute to the architectural styles, natural environment and tradition in each of our local markets. Our private collections have a high level of service and an appealing lifestyle and culture that is focused on family. The company was founded in 2018 and has since grown to be the premier lifestyle holiday home platform.

Job summary

This is not a standard Product role. August is a tech enabled company with our own proprietary tech, however, our focus & expertise lie in hospitality & real estate.

August is on the lookout for a recent graduate who is a self-driven and technical individual to join our dedicated Product Team as a Product Associate. You'll play a supporting role in the development of our products and internal platforms. We are a Growth stage startup, and we thrive on the dynamic and fast-paced environment that comes with it.

This role offers the flexibility of working both from our London office and remotely, reflecting our hybrid work approach.

Roles and Responsibilities:

• Meetings and Collaboration: Plan and lead coordination meetings with internal and external stakeholders, ensuring effective communication and action plans.
• Reporting: Support the Product Lead in presenting monthly and quarterly workload conclusions to the internal team.
• Process Improvement: Propose and implement process improvements to enhance the user & team experience.
• Follow the 'August way' of working and processes.

Collaboration with Product & Homeowner Experience Team:

• Work closely with the Product Team to conceptualise, and launch new features on our homeowner platform.
• Troubleshoot issues faced by users and find solutions to recurring issues.

Tech Administration:

• Software Management - maintain new platforms that streamline internal processes, enabling the company to scale efficiently with minimal manual work. This will include automation maintenance & design, and integrations between different softwares in our tech stack.
• Hardware Management - manage daily tech operations of the team including hardware ordering, & team onboarding/offboarding.

Continuous Improvement

• Support the implementation of improvements to enhance overall operational efficiency.
• Conduct market research on potential tech solutions that will support the scaling of the business.

About you

• Innovative: be part of a dynamic team valuing fresh ideas, pushing the boundaries to optimise performance and processes.
• Analytical Skills: strong analytical and problem-solving skills, with the ability to derive insights from data.

Technical Skills

• Proficient in Webflow for website management.
• Basic knowledge of API development.
• Experience in managing internal software platforms.
• Creating automation flows

Experience and Expertise

• 1+ years of relevant experience in a startup environment.
• Bachelor's degree in a technical subject (Mathematics, Computer Science, BIS)
• Team Player: a team player with a keen ambition to learn and develop new skills, fostering a positive work environment.
• Attention to Detail: possess a keen eye for detail and a commitment to excellence, ensuring the highest design standards.
• Effective Collaboration: demonstrate a track record of effective collaboration with internal and external stakeholders.
• Organisational Skills: well-organised with excellent verbal and written communication skills, maintaining a professional and friendly demeanour.
• Adaptability: adapt positively and flexibly in the dynamic landscape of a fast-growing and scaling business.
• Communication and Interpersonal Mastery: Demonstrates excellent communication and interpersonal abilities, fostering positive connections and a collaborative work environment
• Exceptional Problem-Solving and Conflict Resolution: Outstanding problem-solving and conflict resolution skills, showcasing the ability to address challenges with efficiency and effectiveness.
• Grace under Pressure: Demonstrates the ability to handle high-pressure situations with professionalism and composure.
• Commitment to Excellence: Demonstrates a strong work ethic, consistently delivering high-quality work with dedication and diligence
• Adaptable Mindset: Demonstrates a flexible, can-do attitude with a willingness to learn and adapt to the dynamic environment of a fast-growing and scaling business.
• Language Proficiency: fluency in English, ensuring clear communication and understanding within the team and with stakeholders.

We offer:

Company Values and Culture:

• Urgency: Acts promptly, purposefully, and efficiently
• Excellence: We strive for excellence in everything we do, setting high standards for ourselves and continuously raising the bar.
• Resourcefulness: Embraces challenges, takes initiative, has innovative problem solving abilities
• Ownership Mindset: We hold ourselves accountable for our actions, fostering a culture of pride, initiative, and empowerment within our team.
• Communication and Openness: Transparent and open with constructive and positive feedback. Prioritises collaboration and consistency
• Kindness: Values kindness and a strong team ethos, with recognition that our people are what drive our success. Friendly, generous and considerate

Company Attributes and Benefits:

• High-Growth Global Leader: Join a high-growth company that is rapidly becoming a leader in the global market, offering exciting opportunities for professional growth and development.
• Training and Development Opportunities: Access training programs designed to enhance your skills and support your ongoing professional development, ensuring you stay at the forefront of industry trends.
• Supportive Team: Become part of a supportive team (based in London), where collaboration and camaraderie are central to our work culture.
• Full-Time Employment Contract: a full-time contract with a minimum of 40 hours per week spread across 5 days, offering stability and commitment to your professional journey with us.
• Salary: £25,000 - £30,000