Performance Team Member - London, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary 1
- £23,637 - £29,046

Number of jobs available - 1

Detail of reserve list - 12 Months

Region - National

City/Town - National

Building/Site - NATIONAL

Grade - Other

Organisation Grade for HMPPS - NPS Pay Band 3 National

Post Type - Fixed Term

Duration of appointment - Up to end of March 2025

Working Pattern - Full Time, Flexible Working, Other

Role Type - Analytical

Job description 1

Overview of the job

As an integral member of the Performance and Quality Team the Performance Team Member will be responsible for providing a comprehensive support service that contributes towards the overall effectiveness of the department.

Summary
Member of a team working to support the development and business change team

Their responsibilities will include:

Helping individual LDU clusters to ensure performance and authorship to agreed targets
Supporting the authorship and development of a quality improvement programme tailored to the needs of the division and HMPPS priorities
Identifying local performance and quality issues and developing initiatives in response to that.

Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:

Performance management

Assist the development and business change team to research, investigate and report on the reasons for performance at LDU cluster level
Work with colleagues to identify trends and propose action plans to achieve performance targets
Support the team to design, undertake and analyse surveys of internal and external customers
Participate in data audit exercises and quality inspection as required
Respond to internal and external requests for performance monitoring information, training or support at LDU cluster level as directed by the Performance Lead
Support the quality assurance function using flowcharting techniques and recommending opportunities for improvement
Assist in the production and presentation of accessible reports to inform policy and continual improvement
Support local teams within the Division to understand their performance metrics and make improvements

Team Work and Stakeholder engagement

Develop productive working relationships with colleagues and stakeholders
Contribute to team and organisation's understanding of its stakeholders and

customers
Communication

Provision of information, feedback and advice as required to support team objectives
Participate in meetings where appropriate

Information

Liaise with team members to receive, collate and analyse information,
Use appropriate systems, processes and tools for the exchange of sensitive information, data and intelligence

Diversity and Equality

Contribute to a culture and systems that promote equality and value diversity
Implement the diversity policies of the service

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

Changing and Improving
Delivering at Pace
Working Together
Managing a Quality Service
Making Effective Decisions

Essential Experience

Demonstrate experience of problem solving skills including analytical, evaluative & outcome focused techniques, operational experience of working in a Probation setting, and experience of quality systems and implementing quality improvement initiatives.

Technical requirements

Microsoft:
Word, Excel, Access, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes).

Ability
Demonstrate the ability to maintain information & administrative systems including databases.

Additional Information 1

An opportunity has arisen to join the Approved Premises (AP) in the National Performance and Quality Team. The national Band 3 role will assist with audits, staff training and P&Q input.

This is an exciting opportunity for staff with AP experience to join our national team and shape quality and effective practice.

Working closely with National Approved Premises Team (NAPT) colleagues, the role will involve ensuring polices and practice is embedded across the AP estate.

Working Arrangements & Further Information
Standard working hours are 37 hours per week excluding breaks which are unpaid.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.

Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

Please note:
Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Servic