Product Consultant - United Kingdom - Moody's Corporation

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    Description

    At Moody's Analytics Know Your Customer (KYC), we solve problems that matter. We are a cross-functional team of sales and marketing, technology and product professionals who are all passionate about preventing criminal infiltration of the world's financial system and bringing transparency to global supply chains by detecting fraud, terrorism, human trafficking, and other criminal threats.

    We combine the agility, passion, and dynamism of a startup with the strong positioning and stability of an established institution, providing our people with dynamic career paths and mobility options across the globe, all while having access to the entire Moody's network. We empower our people and are committed to helping them reach their goals.

    Job Description

    As a Product Consultant, you will be a core member of a cross-functional team that spans product strategy, commercial strategy, innovation, and user experience. We drive growth in our business by ensuring our solutions offer maximum value to our clients, a frictionless user experience, and the best answers to our clients' most pressing problems.

    You will be responsible for ensuring that software demos, proofs of concept (POCs), and implementations are optimally tailored to specific customer segments and use cases. Your work will directly impact new sales revenue and retention and shorten implementation times. You bring not only technical expertise, a passion for problem-solving, and a growth mindset, but also experience translating those skills into business impact for our customers.

    Specifically, you will have the opportunity to:

    • Build and maintain a library of use case- and segment-specific demo environments for SaaS software solutions
    • Develop templated POCs to aid the sales process
    • Build a maintain a library of use case- and segment-specific implementation starter kits for use by Implementation Specialists and Project Managers
    • Partner with externally facing Product Consultants on the Solutions Delivery team to identify common end user requirements
    • Provide region-specific product support for cutting edge products newly launched by the innovation team
    • Improve operational processes and documentation

    Qualifications

    • Experience working in a fast-paced software development environment, ideally in an implementation/client facing role
    • Familiarity with KYC and Compliance viewed favorably
    • Degree in computer science, information technology, information systems, or computer engineering a plus
    • Strong knowledge of scripting (Python or other object orientated language) and API integrations (RESTful API)
    • Strong attention to detail with ability to successfully execute on multiple, simultaneous projects
    • Excellent communication, listening, and influencing skills
    • Ability to work efficiently with a solid sense for setting priorities
    • Ability to guide own learning and contribute to domain knowledge building

    Company Benefits

    • Pension 3-6% EE / 6-12% ER
    • PMI
    • 25 days holiday plus 2 company days to be taken in Dec
    • Bonus scheme
    • Plus other smaller benefits that will be outlined at offer

    Interview Process

    • First stage with recruiter
    • Technical Interview
    • Competency Interview
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