Client Administrator - Manchester, United Kingdom - Nelson Scott

    Nelson Scott
    Nelson Scott Manchester, United Kingdom

    2 weeks ago

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    Description

    Job Description

    To provide full administrative support to Financial Planners and /or Investment Managers, ensuring client satisfaction through direct contact with clients, and other operational colleagues, while adhering to regulatory standards.

    • To work closely with the aligned Financial Planners and/or Investment Managers to deliver excellent client outcomes.
    • To build relationships with clients and maintain regular contact.
    • Maintain back-office systems and client records in line with the company policies.
    • Request policy information from third party policy providers if applicable.
    • Liaise with operational teams where support is provided on activities. e.g., scripts, transfers, corporate actions, static data changes, where applicable.
    • Preparation of meeting packs and valuations
    • Assist investment managers in the preparation of new business pitches and presentations

    About you

    • Proven experience working in the financial services industry- ideally 2 to 5 years' experience.
    • A strong ethic of client service.
    • Ability to work under pressure and to prioritise work.
    • Excellent communication skills both written and verbal, influencing and organisational skills.
    • Ability to use judgement and reasoning to propose solutions to problems.
    • ADDITIONAL INFORMATION

    Benefits

    • Competitive salary
    • Private medical insurance
    • Life assurance
    • Pension contribution
    • Hybrid working model (role dependant)
    • Generous holiday package
    • Option to purchase additional holiday
    • Shared parental leave