Customer Service Coordinator - Sheffield, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Sheffield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Customer Service Coordinator

Location:
Sheffield

Salary:
£21,000 - £23,000 (performance increase when fully trained)

Hours:
Monday to Friday 8:30am - 5:00pm (Office based role)

Adecco are delighted to be partnered with a world leading company based in Sheffield who specialise in high quality technical products and solutions.

Providing telephone and administrative support to customers and engineers you will be passionate about going the extra mile for customers and will enjoy building strong working relationships with customers and other key stakeholders.

Duties include:

Telephone office support within the service department
Scheduling and coordinating of engineer's diaries
Logging machine breakdown notifications from customers and dealing with customer queries.
Communicating regularly via telephone with Service Engineers, dealing with queries
Ordering parts where necessary
Outstanding customer service skills
IT Literacy skills experienced using MS Office suite
Previous experience providing technical product support to customers is advantageous

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.