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- Develop and maintain strong relationships with clients, understanding their preferences and requirements to tailor individualised services and experiences.
- Manage and coordinate a variety of lifestyle services including travel arrangements, event planning, personal shopping, and health and wellness programs.
- Act as the primary point of contact for clients, ensuring all requests are handled efficiently and exceed expectations.
- Negotiate with vendors and service providers to ensure clients receive premium services at the best value.
- Stay informed of the latest trends in luxury travel, events, and lifestyle services to continually offer innovative solutions and experiences.
- Handle confidential information with discretion and integrity.
- Collaborate with other team members to enhance service delivery and client satisfaction.
- Proven experience as a Lifestyle Manager, Concierge, or similar role within the luxury service industry.
- Exceptional organisational and multi-tasking skills, with the ability to manage multiple projects simultaneously.
- Excellent interpersonal and communication skills, capable of building and maintaining strong relationships.
- Strong problem-solving skills with a detail-oriented approach.
- Flexibility to accommodate clients' needs, including outside of standard business hours if necessary.
- Proficient in using modern technology and software to enhance service delivery.
- Competitive salary package with performance incentives.
- Opportunities for professional development and career advancement.
- A dynamic work environment where no two days are the same.
- Access to exclusive events and experiences.
Lifestyle Manager - London, United Kingdom - Liberty Towers
Description
Lifestyle Manager
Location: London
Job Type: Full-Time, Permanent
Salary: Competitive
Overview: A prestigious client in the hospitality and personal services industry is seeking an experienced Lifestyle Manager to join their dynamic team. This role is perfect for a proactive individual with a background in the concierge industry, looking to leverage their expertise in crafting personalised, luxury experiences for a discerning clientele.
Key Responsibilities:
Requirements:
Benefits:
Application Process: Interested candidates are invited to submit a CV and cover letter detailing their qualifications and experience. We value diversity and are committed to creating an inclusive environment for all employees.