Service Coordinator - Lisburn, United Kingdom - Gen Tech Recruitment

Description

F/T Temp

• Perm Service Coordinator required for Lisburn with an immediate start.

Main Duties and Responsibilities Telephone call handling including responding to customer aftersales enquiries and complaints in a professional manner Co-ordinate, monitor and improve field service activities.

Appointment scheduling, diary management and providing support and guidance to service personnel Preparation of service and repair quotations Sales & purchase order processing Ensure all relevant paperwork is completed accurately Managing product administrative system.

Working on own initiative as well as part of a team.

All associated administration Full Product & Systems Training will be Provided Essential Criteria:
A Level qualification or equivalent Proficient in Microsoft Office to include Excel and the use of spreadsheets Excellent administrative skills Professional Telephone manner Strong customer service background Previous experience working in a busy commercial/Office environment Ability to work as part of a team or on own initiative


Desirable Criteria:
Sage 200 Proficient Knowledge of ISO accredited quality systems Experience managing field servicing agents


Salary:
£ £15.38 per hr Hours of Work: 9.00 am 5.00 pm Monday Friday (1 hr lunch)

For further information contact Tanya Lyttle at GenTech Recruitment on Skills:
Service Coordinator Strong customer service background Proficient in Microsoft Office Knowledge of ISO accredited quality systems Sage 200 Proficient