Customer Service Agent - Plymouth, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Plymouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for several Customer Service Agent roles for an extremely busy office in the heart of Plymouth City Centre.
Full Time, 37.5 hours between Mondays - Friday, 9.00am - 5.00pm.

Salary:
£10.25 p/h

Duties & Responsibilities will include:

Handle incoming and outgoing calls together with written requests from customers and third parties in a fast-paced environment.

Provide a professional service using effective communication skills.

Working as part of a team with other customer service staff striving to achieve individual and team targets whilst remaining focused when faced with challenges.

Your experience will include:

Proven customer service skills, an excellent phone manner and the ability to think on your feet.

Meticulous attention to detail is a must, as is the ability to analyse difficult situations and make decisions confidently.

Must be numerate and computer literate (e.g., Microsoft Word, Excel and Outlook).

Organised approach and the ability to work efficiently to deadlines, ensuring high quality and accuracy standards.