- Degree/management qualification or equivalent experience. GCSE (or equivalent) English Language and Maths to grade C
- Incident Investigation Training or equivalent
- Evidence of continuing professional development
- Quality Improvement Qualification
- Previous Experience within the NHS / clinical registration
- PSIRF/Patient Safety related training
- Understanding of Patient Safety Incident Review Framework (PSIRF)
- Understanding of Systems Engineering Initiative for Patient Safety (SEIPS)
- Understanding of Human Factors in patient safety
- Knowledge of Duty of Candour regulations
- Experience and working knowledge of CERNER
- Experience and working knowledge of an incident reporting management system Radar
- Application of PSIRF, Learning Responses and Safety Actions
- Excellent verbal and written communication skills
- Investigative skills and ability to remain objective
- Delivering training/presentations
- Ability to write reports with a high level of written English language
- Delivering results through others
- Knowledge of quality improvement tools and techniques
Quality Improvement Investigator - Croydon, United Kingdom - Croydon Health Services NHS Trust
Description
Job summary
Quality Improvement Investigator Band 6, Full Time, hospital based
An exciting opportunity has arisen to join the Patient Safety Team as Quality Improvement Investigator.
Reporting to the Quality Improvement & Investigation Lead, as part of the wider Patient Safety Team, this post is responsible for the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.
Proposed Interview Date - w/c 29 April 2024Main duties of the job
Under the direction of the Quality Improvement & Investigation Lead the post holder will be responsible for providing leadership and expertise to support the review and investigation of those affected by patient safety events.
This will include the completion of Duty of Candour as required and actively engage with patients, families, carers and staff to seek input into the learning response and develop a shared understanding of what happened.
The Quality Improvement Investigator will be expected to liaise with those who have been affected by patient safety events and to produce meaningful learning responses for continuous quality improvement in line with the Patient Safety Incident Response Framework (PSIRF).
There will be a test/presentation at interview.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
These include:o Croydon University Hospitalo Purley Hospitalo The Sickle Cell and Thalassaemia Centre in Thornton Heatho Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodsideo A minor injuries unit in New AddingtonThe Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic Vision:"Excellent integrated care for you and your family, when and where you need it"Our 5 key 'Here for you' promises to the people of Croydon are:o You feel cared for by helpful and welcoming staffo You feel in safe hands with highly professional staffo You feel confident in your treatment from skilled teams of compassionate clinicianso You feel we value your time with convenient appointments, minimal waiting and care closer to homeo You feel it's getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to "Listening into Action" is new and different.
Job descriptionJob responsibilities
See job description and person specification for details of the role.
For more information contact Regine Lock at
Person SpecificationEducation
Essential
Desirable
Knowledge and Understanding
Essential
Desirable
Skills and Abilities
Essential
Desirable