Team Leader - Tower Hamlets, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care

Verified Company

Tower Hamlets, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job profile:

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

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Job details:
Job details:

Job reference

REQ00463
Date posted
29/03/202 Application closing date
Blank
Location
Tower Hamlets
Salary

- £28,650.00 per annum

Package
Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Contractual hours
40
Basis
Full time
Job category/type
Full Time, Permanent

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Team Leader:

Job description
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We're looking for a kind, compassionate and resilient Team Leader to join our Cannon Street service in London.

£28,650.00 per annum, working 40 hours per week, Monday-Friday, 9:00am-5:00pm. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
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Want to feel like you have an exciting future?

You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

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What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours oncall service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Carrying caseloads of customers requiring support in some cases
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of selfesteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Experience of support work, ideally at a senior/specialist support worker level or higher

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year.

We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.