Review Officer - Newcastle upon Tyne, United Kingdom - HM Revenue and Customs

HM Revenue and Customs

Verified Company

Newcastle upon Tyne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £24,278
Job grade:

Administrative Officer
Contract type:
Permanent
Business area:
HMRC
SOLS
Legal Operations
Type of role:
Operational Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Newcastle Upon TyneAbout the job

Job summary:

Discover a career in your hands at HMRC.

Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Our role is vital to the smooth running of the United Kingdom.

HMRC are responsible for collecting more than £800bn, money used to fund and run public services like hospitals and schools.

Our vision is a simple one, to be a trusted, modern tax and customs department that makes it easy for our customers to get tax right, and hard for anyone to bend or break the rules.

That's where you come in.

You'll be a Review Officer within our Penalties Review Team, making important decisions in our pursuit of penalties levied on late payments of VAT.

About SOLS
The Solicitor's Office and Legal Services (SOLS) department provide legal services to the whole of HMRC

Our work includes:

The conduct of independent reviews of decisions made by HMRC which are requested under legislative provisions.
Work on new legislation.
Drafting statutory instruments and other legal documents.
The conduct of tribunal and civil litigation across a full range of services.
Providing legal advice to ExCom and staff.

Job description:

We're looking for Review Officers to join our Penalties Review Teams in Newcastle.

Here, you'll get to put your strong decision making and communication skills to great use whilst adapting to varying business needs.

You'll conduct statutory reviews on penalty appeals using a legal framework called the Litigation and Settlement Strategy, taking lots of factors into account, such as the penalty amount and the costs involved in any legal proceedings.

We'll ask you to produce accurate and timely review decisions based on the reasonable excuse submitted by customers and you'll do this by interrogating HMRC held records, analysing them and making appropriate amendments.

Full training will be provided so no previous experience is required.

Person specification:

We'll look for you to demonstrate:

Exercise judgement to make effective decisions.
The ability to handle a fastpaced and changing work environment.
Being a team player, working collaboratively to support colleagues.
A cando attitude towards changing business needs.
Proficiency with Maths and the ability to handle basic calculations.

Other information

There may be a need to travel across the UK with occasional overnight stays being required and there may be a need for occasional travel for business purposes.

Behaviours:

We'll assess you against these behaviours during the selection process:

Making Effective Decisions

Benefits:

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
A CV, to include job history and experience which would be transferable to this role.

Sift

The interview process will include:

Behaviours - You will be required to give an example of the behaviour Making Effective Decisions. You should familiarise yourself with an example of this behaviour and prepare an example ahead of your interview.
Strengths - You will be asked questions to demonstrate your strengths in relations to the requirements of the role. These questions are designed to test your initial natural response to the questions asked on the day of the interview

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interview dates to be confirmed.

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.

Eligibility
To check that you are eligible to apply, review this eligibility information

Important information for existing HMRC contractual homeworkers

Reasonable Adjustments
We want to ma