National Strategic Account Manager - York, North Yorkshire, United Kingdom - Acosta

Description

Job Description

We are recruiting for a National Strategic Account Manager known within Acosta as a Category Controller to work with one of our key client accounts within the FMCG market. The role is on a Hybrid basis with a minimum expectation of one day a week in the Clients offices in York. With occasional travel also required to our HQ in Woking, Surrey.

This is a client facing role to be the key strategic lead for the Nestlé Categories you are responsible for; driving the strategic direction and actionable insight for Nestlé through the deliverables of the field teams and for Acosta through maximising opportunities available to become an action driven, indispensable partner.

Key Tasks and Responsibilities:

Strategy:

• Working with your Category teams within Nestlé, fully understand and align the Acosta strategy to theirs, being the linchpin between the category and the recommendations, initiatives, and deliverables for Acosta Europe
• Own the relationship between Acosta and your respective Category and become the Category expert within the business.
• Have a longer-term strategy for your categories, alongside the Acosta and Nestlé Strategic Pillars, both for planning and engagement
• Delivery of the short- and long-term Category Strategy through field and insight
• Problem solving with key contacts to optimise spend and time and maximise output for each category.
• Host key contacts in the field to demonstrate their strategic plans coming to life and the impact the field team has on these.
• Responsible for building key multi-level relationships with relevant people within the client's business across Field support, sales, marketing, category management, insights, supply chain, demand planning, shopper marketing and (RGM) revenue growth management.

Leadership:

• Working with other Category Controllers & the Field Execution Controller to ensure that the strategic plans for your category are achievable and distilled to the team, to guide and motivate them to deliver against their KPIs.
• Ensure that the client and the group business strategy, vision and objectives are understood by all team members and that they are motivated to deliver against them.

Reporting, Insight & Evaluation:

• Drive the actionable insight and evaluation agenda within the client, client category management and insights teams whilst working closely with the Acosta Europe Insight Analysts
• Capture results and produce accurate and timely reports against KPIs offering substantiation of performance and recommendations for future improvements and next steps.
• Identify and 'sell in' relevant group insight products and services wherever possible to drive increased performance.
• Evaluate all available data (Market, Channel, Fascia, Brand, etc.) to provide relevant insight to drive the client's performance.

Person Specification:

• Excellent professional communication skills – verbal and written.
• Exceptional customer service skills
• Strong people skills – the ability to build rapport and effective relationships quickly with diverse range of people.
• Strong planning and organising skills, with an ability to multitask and prioritise effectively.
• Strong focus on the detail
• Ability to work independently and as part of a team.
• Demonstrates initiative and independent, sound decision making.
• Self-motivated and target driven.

Experience Required:

• A minimum of one years' experience in a similar role
• Evidence of building and maintaining strong relationships with senior leadership