Production Planning Analyst - London, United Kingdom - Itechpost

Description

Analyst, Technology Strategy, Planning & Risk
Senior Analyst – Technology Strategy, Planning & Risk
Technology

Contract Terms:
Permanent, 40 hours a week.

In the Technology Strategy, Planning and Risk team, our mission is to optimize our investment, deliver incremental revenue, unlock cost savings and increased flexibility within the department.

We analyze tech processes in order to identify inefficiencies and implement changes.

We lead the technology strategy and own related tech driven projects, planning and insight; carrying out in-depth analysis on our divisions to drive commercial value throughout the department in order to provide recommendations and increase financial understanding, resulting in reduced cost and/or improving efficiency within tech.

We are looking for a Senior analyst with the business acumen required to serve as a partner to key Tech stakeholders and the technical experience to manage key reporting processes within the Tech org.

This role will be responsible for internal tech performance reporting, constantly ensuring our reporting is relevant and accurate.

This includes keeping our division P&Ls up to date and owning/improving routine monthly tech reporting, including our defined KPIs and OKRs.

This role will also act as a link between the tech organization and the business by being able to translate any challenges surfaced from the tech divisions into business terms for the wider organization.

This also includes guiding the tech teams in financial decisions to optimize our investment within the multiple division categories, drive commercial awareness and provide forecasting throughout the year.

An additional key responsibility for this role is to drive and lead the capacity planning for tech, ensuring that our teams are deployed and focused on the projects which will drive our business forward.

We partner with all the tech divisions to answer key strategic questions with analysis which helps them define their strategy.

This role will support efficient investment of tech resources as well as assist with risk analysis.

You will partner and collaborate with engineering teams to guide and inspire them to own and deliver the highest commercial value for the business in line with the strategic plan and business goals.

This person will also manage and/or support technology-driven projects and tech transformation initiatives that require creative thinking and expertise embedded within the technology organization.

Modelling the impact of a variety of new tech initiatives such as optimal hosting alternatives, the impact and benefit a new tech feature development or alternative tech organization structure to enable further flexibility or financial rewards for tech including identifying the risk and capacity impact.

You must be able to collaborate and influence a wide range of stakeholders, from senior management down to the individual contributor.

You will partner with large cross functional teams and follow the end-to-end process of tech initiatives.

We seek a person who is able to translate the tech priorities into business language and be an excellent communicator between the tech teams and the wider organization.

We are not looking for just a numbers person, but a detective who can uncover the root cause of issues, create tech strategies and build models to show the impact.

The role will be varied and involve working with a huge range of data sets, as well as building relationships with stakeholders across business units.

This is an exciting time to join this new division within tech to drive the way technology deliver to support the businesses strategic goals.

Data Collection, Processing & Reporting

Share the tech division monthly reporting, draw insight data, and guide tech leads to ensure commercial thinking and investment aligned with our business strategy.

Build and maintain a strong relationship with the Finance, Product, PMO and Strategy team.

Be a central point of contact in providing technology data to the finance and strategy teams as well as the wider business, ensuring we are providing the right technology related data to our stakeholders in the most efficient way.

Data Analysis
Monitors division tracking against budgets and identify ways to meet target through offering constructive opportunities for business/financial improvements

Support tech divisions in defining the division KPIs and OKRs, tracking the success of their strategies and understand the key drivers of change.

Deliver in depth analysis into different areas of technology, identifying root causes of challenges and the levers that impact these, in order to be able to give the tech leadership team and CTO the knowledge and assurance to support quality decision-making

Help develop an overall understanding of the business goals, strategy, and finance to the wider technology organization and how and where this links to their OKRs.

Data Interpretation and Modelling
Lead and/or support on tech driven projects and/or technology transformation initiatives requiring in-depth analysis.

Tech projects such as platform modernization strategy, tech resourcing, outsourcing solutions, market tech environment analysis, tech solutions for new market or how to best organize our teams.

As a Senior Analyst within the Technology Strategy, Planning and Risk team; you'll articulate the tech features, benefits vs risk of technology initiatives, understand the tech requirements including resources, investment, and timelines to draw recommendations/options to deliver business value.

Support the wider technology teams with commercial value and guidance, bringing substance into the decision-making process.

Play a central role in the annual budget and quarterly tech planning process; create international Tech summaries to show trends and highlight the key decisions, investments and challenges across tech.

Bachelor's degree or combination of education and experience required
Experience in financial modelling, capacity planning and detailed data analysis
Financial analysis and/or accounting experience
Practical experience supporting key projects, initiatives and processes with a focus on continual speed, flexibility & efficiency improvements.
Be able to present technical data in a clear and compelling way for a broader audience
Experience of transformational change in technology environments is a plus
Extremely competent using Microsoft Office, specifically advanced Excel (pivot tables, macros, v-lookups, complex formula) and PowerPoint
A flexible person who thrives in a fast-moving environment with a heavy dose of ambiguity
A fascination with data, numbers and analysis
An interest to uncovering the key indicators of performance within ticketing and tech
Pro-active, energetic and driven in nature to get things done with a creative approach to problem solving
Be able to work as part of a team as well as lead small projects
Experience in Technology, Ticketing or Ecommerce company is beneficial
Excellent ability to translate and communicate technology decisions and processes to the wider business
Passionate about driving commercial value and committed to driving ideas to completion

Analytical paired with strong execution – ability to workout collaborative solutions for challenges, problems and capacity restrains within the technology department with the ability to influence the work needed to get there.

Highly strategic & financial with technical understanding, ability to pick up the drivers behind complex concepts
Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
New parent programs & support including caregiver leave and infertility support
Tuition reimbursement, student loan repayment internal growth and development programs & trainings
Volunteer time off, crowdfunding network

As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife.

It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability.

For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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