Hotel Operations Manager - Barton Seagrave, Northamptonshire, United Kingdom - Kettering Park Hotel & Spa

Description

Are you currently a Hotel Operations Manager or Deputy General Manager?
Were looking for someone experienced in Hotel Operations to be our Head of Guest Experience
Providing exceptional guest service and hospitality is our passion; Managing key operational teams (food and drink, conference, reception, spa and spa treatments) ensuring the highest levels of guest experience are provided at every touch point
Working closely with the Heads of Department to support recruitment, retention and training

As a key member of the Leadership Team, we are looking for a dynamic and commercial individual whose sole focus is enhancing the guest journey and experience, whilst leading our front of house, food and drink and spa and spa treatment teams.

The role of Hotels Operations Manager (Head of Guest Experience) covers a number of departments in which you will develop your teams, mentoring and driving a strong commercial culture whilst offering that very best guest experience.

You will contribute to the overall operation of the hotel by having a high level of presence within the business, completing operational management shifts and deputising for the General Manager in their absence.

In return, we are offering a rewarding role with scope for career progression along with;
A competitive salary, negotiable dependent on experience
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Generous employee discounts
Life assurance
Bespoke training programmes accessible to all