Education Centre Director - Windsor, Berkshire, United Kingdom - MAPP

Description

Department:
Site - Retail


Employment Type:
Full Time

Compensation:
GBP 60,000 - GBP 70,000 / year

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good.

0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so).

We promote on average about 10% of our office based roles in a year.

We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.

Title :
Centre Director - Windsor Royal Station & Windsor Yards


Team :
Retail

Client Director - Retail

Role Summary / Purpose and Scope This role is responsible for all aspects of management within Windsor Yards & Windsor Royal Station to ensure the efficient and accurate management of the site, team and the staff contracted to it.

High levels of customer service and operational knowledge required, with excellent management of site staff, contractors, security, maintenance and cleaners as well as 3rd party contractors whilst having due regard to expenditure and current legislation.

Health, Safety and Environmental Management - ensuring all legal requirements are met, advising the client and occupiers as appropriate.

Provide knowledge of the site's performance in client meetings
Ensure effective collaboration with all key stakeholders, including local authority, BID representatives and Town Centre Manager.
Provide the highest level of service standards to client and site tenants.

With support from the Operations Manager conduct quarterly inspections of tenanted areas with specifically to ensure the tenants' repairing and maintenance obligations areadhered to.

Work closely with the site surveyor and central support functions to ensure client strategy is executed
Overseeing the end to end process with support from the Operations Manager.
Monitor contractor/supplier performance and review RAMS and issue Permits to Work as appropriate. This includes but not limited to security, cleaning, M&E, fabric maintenance, utilities and seasonal decorations etc

Work closely with the appointed building surveyors re the implementation and management of PPM works in accordance with the 5/10 year PPM Report.

To manage the implementation and management of any future development works and necessary amendments to servicing and waste strategies etc.

Proactively identifying, managing and mitigating operational risks, ensuring operational business controls are effective and that policies and procedures are clearly defined and adhered to

Assist the Client Director in preparation of service charge reconciliation, setup and manage the budget for the site and ensure expenditure is managed within agreed budget.

Ensure the Tenant & Community Liaison Manager has the necessary support with events, commercialisation and community initiatives, in association with the appointed Marketing Consultant.

Ensure effective collaboration with all key stakeholders, including local authority, BID representatives and Town Centre Manager.
Provide the highest level of service standards to client and site tenants.

With support from the Operations Manager conduct quarterly inspections of tenanted areas with specifically to ensure the tenants' repairing and maintenance obligations areadhered to.

Work closely with the site surveyor and central support functions to ensure client strategy is executed
Overseeing the end to end process with support from the Operations Manager.
Proactive, flexible attitude to changes in the company, IT systems and the role
Health & Safety - IOSH essential NEBOSH Desirable
~ Salary Range (Based on Experience)
GBP 60,000 - GBP 70,000 per annum, depending on experience.
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