Office Adminstrator Apprentice - Worcester, Worcestershire, United Kingdom - Worcestershire Acute Hospitals NHS Trust

Description

We are excited to announce we have an opportunity for a Business Administration Apprentice to support our Occupational Therapy out-patient services.

We are looking for a highly motivated and enthusiastic candidate who would like to start an exciting career in business administration.

You will assist the Business Support Administrator lead and Occupational Therapy Manager with continued modernisation of the service as well as work with other administration colleagues in our service.

It would be beneficial that you have a full driving licence and have access to a vehicle in order to work flexibly across all sites, when required.

The post offers many opportunities to grow and develop your skills, full training will be provided, and you will be supported by the therapists and other Therapy Services administration teams.

We have some wonderful success stories with our Administration apprenticeships and have supported our staff gaining higher positions in the Trust.

For further information, please contact Charlotte Jack (Occupational Therapy Services Manager) at or alternatively call
The key duties of the apprenticeship post will be:

To provide data inputting using the OASIS system, partially booking and recording activity carried out within out-patient patients during OT assessment and treatment sessions.

To assist provide reception duties for the Occupational Therapy out-patient services
Receive and make work related telephone calls and take accurate messages, respecting patient and staff confidentiality.

Provide general administration support to Occupational Therapy department , including typing, dealing with post and correspondence, photocopying, scanning, laminating.

To support the Out-patient Services Business Support Administrator ensuring smooth running of reception , completion of required administrative and clerical tasks and out-patient activity collection
To assist with housekeeping duties within the departments, ensuring security of the department and its property.
To comply with the trusts policies and procedures
We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward.

Best services for local people

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

To provide data inputting using the OASIS system, partially booking and recording activity carried out within out-patient patients during OT assessment and treatment sessions.

To assist provide reception duties for the Occupational Therapy out-patient services
Receive and make work related telephone calls and take accurate messages, respecting patient and staff confidentiality.

Provide general administration support to Occupational Therapy department , including typing, dealing with post and correspondence, photocopying, scanning, laminating.

To support the Out-patient Services Business Support Administrator ensuring smooth running of reception , completion of required administrative and clerical tasks and out-patient activity collection.

To assist with housekeeping duties within the departments, ensuring security of the department and its property.
To comply with the trusts policies and procedures
Personal Qualities
Ability to work under pressure/meet tight deadlines whilst delivering high quality work
Flexible approach and attitude
GCSE A-C (or 4-9) or equivalent in Maths and English, OR, Functional Skills Level 2 or above

Computer Literacy Course, e.g. Level 2 Customer Service / Administration Apprenticeship

Experience of unsupervised administrative work in a busy office environment

Experience of data inputting and retrieval
Experience of NHS digital systems

Demonstrate ability to pay attention to detail, reliably check and record data and be able to self-check completed work
Ability to communicate both verbally and in writing
Demonstrate a good telephone manner and technique
Car Driver

The post holder must have a full driving licence and have access to a vehicle in order to work flexibly across all sites.