Apprentice Property Services Advisor - Birkenhead, United Kingdom - Sequence HQ

Description

Job DescriptionAre you a driven and enthusiastic individual looking to kick-start your career in Estate Agency and Property? If you're eager to gain hands-on experience in the property industry and have a passion for delivering exceptional customer service, then this apprenticeship opportunity is perfect for youAs an Apprentice Property Services Advisor, you will have the chance to learn from our experienced Property Managers and develop valuable skills that will set you up for success. You will be an integral part of our Property Management team, ensuring our landlord and tenant customers receive the highest level of service throughout their tenancy.Key Responsibilities of an Apprentice Property Services Advisor

• Assist in coordinating repairs and maintenance, providing timely updates to customers.
• Support Property Managers in organising safety inspections and managing remedial works.
• Liaise with landlords and tenants to address queries and concerns promptly and courteously.
• Contribute to negotiations regarding end-of-tenancy deposit returns.
• Participate in partnership calls with colleagues and welcome calls with new customers.
• Maintain service levels, meet deadlines, and strive to achieve key performance indicators (KPIs).

Skills and experience of an Apprentice Property Services Advisor