Saas Product Engineer - Leeds, United Kingdom - Morgan McKinley

Morgan McKinley

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SaaS Product Engineer

£47,000-£65,000

Leeds - 2 days a week
Morgan McKinley is currently working with a financial regulatory body company, who is seeking a SaaS Product Engineer.

As the SaaS Product Engineer, you willprovide full support to the development team for several key SaaS systems in the ERP product group,primarily the Clarizen Project and Portfolio Management, CAMMs Risk Management and Jira toolsets but may be called on to provide technical assistance on other ERP products so experience with other products is a bonus.

Responsibilities -

Support of Service Management processes for ERP products including Change Management, Incident Management and Request Fulfilment
Second

- and third-line incident support for configurations, liaising with product vendor support teams on core product issues

System administration of ERP products
Development of new configuration in an Agile/Scrum framework following product vendor best practice
Working and sharing knowledge within a small Developer team

Skills -

Experience working in a developer team or experience working in IT Service Delivery and/or change programmes to implement technology change or provide services / service governance.
Experience in managing a backlog and working in agile centric environments
Experience with IT Service Management best practice an understanding of ITIL practices.
Excel skills for data manipulation, analysis, and reporting.
An understanding of IT processes and policies
System administration and change experience
Experience of Agile/Developer practices and toolsets (e.g., Jira)
Ability to absorb, understand and provide support for multiple systems and related technologies.
Good communication skills, able to share important information clearly
An understanding of Product Management and Delivery

If this role is of an interest, please apply
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.