Domestic Abuse Outreach Coordinator - Hertfordshire, United Kingdom - IMPAKT Housing & Support

IMPAKT Housing & Support

Verified Company

Hertfordshire, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE:

Domestic Abuse Outreach Coordinator
DAST
Herts
TYPE:

Full Time

Permanent
SALARY:

- £22,500 - £26,500 PA

LOCATION:
This is a hybrid role, combining working from home with a minimum of 3 days based at the Hertfordshire office along with community-based face to face delivery in Hertfordshire
DESCRIPTION:

IMPAKT Housing & Support is a progressive, forward looking Housing Association, underpinned
by a set of values and committed to supporting people to recover from trauma and the devastating impact
of homelessness and / or domestic abuse, in a safe and aspirational environment. We are ahead of the field
in our commitment to deliver services in a psychologically informed way in order to maximise successful
outcomes for our clients.

We expect our staff to be passionate about making a difference to lives and wanting the best for people, this
often means 'going the extra mile' to achieve it. In return, we offer a competitive remuneration package,
developmental support, training opportunities and a friendly working environment.

Responsible to:
Domestic Abuse Team Leader

Job Purpose:
To be a part of the friendly, proactive Domestic Abuse Support Team (DAST), providing bespoke
abuse in Stevenage and North Hertfordshire. Based on the needs and wishes of the individual, develop
appropriate support and safety plans to help people to remain safely in their own home or in alternative
accommodation suited to financial means and individual requirements.

Our Values:
Aspirational - We believe everyone can be the best they can be and dream big dreams.
Caring - We believe everyone should be cared for.
Empowering - We believe we should support and encourage people to take ownership of their lives to
enable them to achieve positive change.

MAIN DUTIES & RESPONSIBILITIES:
Be responsible for a caseload of clients (women, children, men, and families) as directed by the Domestic

Abuse Team Leader.- Work in a trauma informed way to understand the needs and wishes of the individuals.

Empower individuals to maximise their stability and independence, identify their goals, create an achievable

action plan and rigorous safety plan.- Work in partnership with other agencies supporting clients - i.e., MARAC/IDVA/drop-in surgeries at

community locations/ attend court hearings where necessary.- Support individuals and families to remain safely in own home where appropriate.

Source accommodation suited to client's financial means, safety needs and individual requirements.
Support to get additional home security where required.
Assess financial capability/ support with accessing welfare benefits.
Signpost to specialist support (legal/ mental health/ drug & alcohol etc.), advocating where required.
Support to set up utilities, source & purchase furnishings/ white goods etc.
Access funding to assist individuals with costs where access to money has been identified as a barrier i.e.,

to assist with securing deposits, relocation costs, white goods etc.- Develop knowledge of current programmes and support networks likely to benefit the development and

progression of clients- Ensure clients understand their rights and responsibilities within the service.

Ensure that the voices of service users are consistently sought to enable them to shape service

delivery.- Perform appropriate health and safety checks, risk assessments and maintain records.

Deliver consistently exceptional services to clients, making use of new and alternative methods and

practices to continuously improve service quality and standards- ADDITIONAL DUTIES & RESPONSIBILITIES:

Use the InForm software management system accurately to record client information, updating as

appropriate.- Be flexible to the changing needs of the organisation and its service users.

Abide by the organisations staff working policies and procedures.
Promote the aims, purposes, mission, and services delivered by the organisation.
In addition to the duties set out in this job description, the post holder may at times be required to

undertake additional or other duties to meet the needs of the organisation.

Internal and External Relationships:
Communicate effectively with external professionals working with clients, attending meetings where necessary
SKILLS & EXPERIENCE REQUIRED:
Experience of working with people who have experienced trauma.
Proven experience of working with individuals/families impacted by domestic abuse.
Experience of helping vulnerable people to manage their needs and working with them to identify strengths and develop likeskills.
Experience of sensitively assessing, responding to and monitoring clients needs and risk.
A good understanding of safeguarding and what constitutes abuse.
Evidence of CPD.
Good level of initiative and drive with ability to work as part of a team and unsupervised.
Ability to build supportive relationships with clients whilst maintaining professional boundaries.
IT proficien