- Work with your manager to set and achieve yearly objectives. Manage your own workload to ensure work is completed to the agreed Service Levels (SLAs) and quality standards.
- Communicate and build relations with other IBA departments and internal Brokers and businesses to investigate and resolve any queried transactions to avoid further delays.
- Be proactively involved and support continuous improvement and lean initiatives.
- Perform reconciliation and process activities across one or more of the following disciplines: Client & Insurer Payments, Payaways (intermediary payment processes).
- Support audit requests for information and process walk-through exercises.
- Ensure we are fully compliant within FCA regulations.
- Attention to detail.
- Excellent organisational skills
- The ability to use own initiative as well as work within a team environment.
- The mindset to be adaptable, embrace change and respond positively.
- Strength to work under pressure.
- Skills to build relationships and influence stakeholders.
- Has worked with finance or money in the past.
- Insurance broking environment experience (desirable).
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Pensions scheme for when you feel it's time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
Payments & Refunds Administrator - Leeds, United Kingdom - Ardonagh Advisory
Description
Payments & Refunds Administrator - ARD Leeds
Purpose of the Role
This exciting hybrid opportunity has arisen to join our Client Money team in Leeds.
This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.
The new and modern office is in Leeds city centre approx. 10 minutes' walk from the train and bus station and along a bus route.
What you will do
This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.
Who we are looking for
This is an opportunity for a talented, dynamic individual, with a willingness to learn and develop new skills. The below is a list of traits that we think would suit the role, however this is by no means an exhaustive one.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.