Receptionist - Colchester, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Colchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

This is an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based in Tiptree Medical Centre.

Hours to be decided in discussion, however we are happy to consider applicants looking for a full or part-time role.

We have a permanent role available and also an opportunity to cover maternity leave.

Responsibilities will include (but are not limited to):

Booking appointments,
Greeting patients,
Answering queries from patients and outside agencies and/or signposting to appropriate members of staff,
Updating patient records,
Processing correspondence,
Liaising with patients using various different types of communication methods.

Please see the attached job description for full details.

Essential:

Excellent communication skills,
Good social skills,
A good standard of education including Maths and English,
Flexibility to cover other shifts,
Experience of providing a high standard of customer service,
A good understanding of IT and able to use computer based systems,
A friendly and positive approach towards patients and other visitors either in person or over the telephone.

Desirable:

Experience of a busy reception/public environment,

About Us:

The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 98,000 patients.

With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as general practice, we offer extended access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and social prescribing; we are working to be at the forefront of clinical research; and have many more exciting ventures on the horizon.

We also work as three collaborative primary care networks (PCN's) which span across Colchester and Tendring:

Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix.

You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

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