Part Time Sales Advisor - Norwich, United Kingdom - Sofa

Description

About Us:

At Sofa.com we believe that everyone deserves high-quality home furnishings and exceptional service from individuals who are truly passionate about interiors. This is exactly what we offer. We have dedicated teams involved in every step, from design to delivery, ensuring our customers enjoy a unique shopping experience. We also provide a stimulating work environment that motivates our teams to showcase our delightful products.
Job Description

We are on the lookout for a friendly and customer-oriented Sales Advisor to join our team, collaborating with Sofa and Amara. This part-time role involves 30 hours per week, including weekends.

As a team member, you will be the primary point of contact for our customers, providing them with creative ideas to meet their requirements. You should excel in a customer-focused setting, always striving to exceed expectations.

• Warmly welcoming customers to create a comfortable atmosphere, encouraging them to explore the store and discover our full range
• Maintaining our exceptional showroom standards and visual merchandising
• Offering advice and assistance to customers, ensuring a thorough understanding of their needs and providing solutions within our product range
• Following up on sales quotes and handling orders accurately and efficiently, while keeping customer records updated
• Acting as a representative of sofa.com, embracing the customer journey, and setting an example by promoting the company culture and standards
• Proactively enhancing and staying informed about product and interior trends

• Background in retail, coupled with a proven track record in interiors and furniture
• Demonstrated sales experience and awareness of trends to assist customers in styling their living spaces
• Ambitious and confident, with a positive can-do attitude
• Enthusiastic and committed to delivering outstanding customer service
• Keen to collaborate within a team to generate fresh and innovative concepts
• Proficient in MS Office and general IT skills

This opportunity with one of the Frasers Group brands is for those who are bold. The potential here is immense, and the experience unparalleled. To maximize this opportunity, you must embody our core principles:

• Think without limits and rally your team
• Take ownership and support your decisions
• Act decisively and with determination
• Have a business mindset and focus on the customer.