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Aberdeen

    Field Engineer - Aberdeen, United Kingdom - Finning International

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    Full time
    Description
    Company:
    • Finning (UK) Ltd
    Number of Openings:
    • 1
    Worker Type:
    • Permanent
    Position Overview:
    • As a Field Service Engineer, you will respond to customer's field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote in a cost and time-effective manner.
    • Working within Finning's top-notch field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of on-site diagnostic and repair capabilities for Caterpillar products.
    Job Description:
    • Looking for someone with outstanding customer focus and deep knowledge of plant equipment to attend sites, understand customer needs, and resolve mechanical or electrical issues in a safe, timely, and cost-effective manner using the latest dealer software and repair techniques.
    As a Finning Engineer you will receive:
    • Salary £38,500 - £43,800
    • 25 days holiday (with the option to purchase up to 5 extra days)
    • Annual Bonus
    • Annual Tool Allowance
    • Healthcare benefits
    • Access to company share scheme
    • Pension 7%
    • Refer a friend bonus
    • Employee reward platform
    • Life insurance
    • Laptop, phone, van
    • CAT product training
    • Overtime

    • Additional benefits include enhanced maternity and paternity packages, family-friendly policies, flexible working options, mental health support, employee wellbeing solutions, charity involvement, and recognition awards.
    Main Job Functions
    • Provide estimated arrival time at customer's site based on job instructions
    • Contact customer's site management upon arrival
    • Diagnose equipment problems
    • Identify parts needed for repair
    • Undertake repair work and ensure machine meets standards
    Specific Skills
    • Work autonomously and in a team
    • Strong communication & interpersonal skills
    • Effective problem solver
    • Strong analytical skills
    • Motivated and Dynamic Self-starter
    Education and Experience
    • Knowledge in field-based diagnosis tools
    • Heavy Earth Moving equipment operating knowledge
    • LDV driving licence
    • Engineering apprenticeship/NVQ Level 3
    • Experience with construction and static machines
    We believe that our people are fundamental to our success and offer a comprehensive benefits package including holiday, pension, healthcare, company share scheme, and flexible benefits.

    • If you are looking to join a global organization with top-notch training and a competitive package, apply online today.
    We prioritize creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
    • We do not discriminate and are committed to providing accommodations for individuals with disabilities. If you need an accommodation during the recruitment process, please inform your recruiter.


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