Travel Administrator - Welwyn Garden City, United Kingdom - Tate

Tate

Verified Company

Welwyn Garden City, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:

Travel Administrator Salary:
£22,000-£24,000 per annum, depending on experience Location: Just outside of Welwyn Garden City (3 days in the office, 2 from home)

Contract:
Permanent,

Full Time Hours:
Monday-Friday, 9am-5pm

An exciting opportunity for an individual with proven customer service and administration skills to join the Travel and Tourism sector You may be an individual with a passion for travel, or perhaps you already have experience within the travel sector and are looking for your next role.

This is a varied role, working closely with customers and suppliers, to ensure tours are planned and organised to deliver excellent customer service standards.

The Role:

Manage flight booking and ticketing
Book requests from customers for extras (group bookings, addons, upgrades)
Issue variable airline fares, reissues and refunds
Action schedule changes, liaising with both customers and suppliers
Produce accurate travel documents for customers
Handle incoming customer communication across all channels
Assist with the production of reports and documentation for suppliers and airport representatives
Liaise with airport representations to ensure cost effective tour planning

Skills/Experience Required:

Administration and customer service experience
Travel industry experience ideal but not essential
Excellent communication skills, written and verbal
Proactive problem solver
Experience with a Global distribution system (e.g. Amadeus) would be highly beneficial but not essential as full training will be provided

Benefits: