Maintenance Administrator - Cambridge, United Kingdom - The Dove Partnership
Description
Maintenance Administrator / Helpdesk Coordinator required for a well-established business in Cambridge.
Working in a busy but relaxed office, this role offers free onisite parking, dress down Fridays and a range of employee benefits.
Duties will include:
- Providing general administration duties, such as answering the telephones, logging client callouts and liaising with property managers.
- Assist in allocation of engineer's workloads and distubution of callouts.
- Providing support in the administering and updating of the Maintenance data base.
- Providing support in administering engineers time sheets.
- Providing support to the projects managers in collating information for maintenance proposals, requests for information tenders and quotations.
- Loading of purchase invoices onto accounts system.
- Assist engineers with ordering of spare parts.
- Preparation of sales invoices.
- Administer the maintenance teams aged debtors and credit control activities.
- Supporting and administrating Subcontract maintenance visits and collating service reports.
- Respond appropriately to unplanned requests for support, advice and guidance, establishing priorities that ensure objectives are met.
- Gather information from a range of sources, analyse information and identify problems and issues, and make effective decisions to take appropriate timely actions.
- Identifying when escalation is necessary and informing appropriate manager.
- Build, manage and maintain strong relationships and communicate effectively within the business and work in partnership with other team members.
- Other undefined support requirements appropriate to the skillsets of the individual.
- Excellent organisation and customer service skills
- Excellent attention to detail
- A willingness to develop
- Proficiency in Word, Outlook & Excel
- To manage and prioritise own workload
- To be happy to challenge the norm and look for innovative ways of working
In return, my client will be offering a salary of up to £25,000 with 25 days holiday (which increases), private medical insurance and other employee benefits.
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