Customer Advisor Training - Oldbury, West Midlands, United Kingdom - Elite Personnel

Description

Our esteemed client is currently seeking a highly skilled and motivated Customer Service Advisor to join their team based in Oldbury.

As a Customer Service Advisor, you will play a key role in providing exceptional customer service and ensuring a seamless experience.

Provide high-quality customer service, maintaining a friendly and professional demeanor at all times.
Assist with inquiries, appointments, and general information, providing accurate and timely responses both in-person and over the phone.
Maintain accurate customer records and update relevant information in the CRM system.
Providing Secretarial / Administrative support to consultants.
Proven experience in providing outstanding customer service in a fast-paced environment.
Proficiency in using CRM systems, experience using HubSpot would be advantageous but not essential.

Hours for this role are Monday to Friday 8am - 4pm with a rota for late shifts of 10am - 6pm.