Customer Service Representative - Aylesbury, United Kingdom - CCP

CCP

Verified Company

Aylesbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

We are proud to be working with a major insurance company as they look to recruit committed Customer Service Representative for their Aylesbury-based contact centre operation.

You must be able to demonstrate resilience, reliability, excellence in executionand confidence while speaking to customers.

You must take pride in providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner achieving a high level of service to customers.

To be considered for this role, you must have experience working in a customer focused environment, ideally within a contact centre however consideration will be given to individuals who have either worked within customer facing environments.

Must Haves:

Have some customer service front line experience (not essential)
Understanding the values you can provide whist being in customer service
Excellent telephone manner
Good verbal and written communication skills
Ability to work under pressure in a scheduled environment with the ability to multitask
Excellent accuracy and attention to detail
Experience working as a team
Able to work on rota

Salary:
£20,500 - £ Depending on experience)

Contract Type:
Permanent

Start Date: 20th Feb 2023.

Shift Pattern:
Monday to Friday.

Benefits:

Modern Office
Subsided Canteen & Gym
Located directly next to a train station
Modern technology

Job Types:
Full-time, Permanent

Salary:
£20,500.00-£22,500.00 per year

Benefits:

Casual dress
Discounted or free food
Gym membership
Onsite parking

Schedule:

Contract & Hours:
Permanent Full time 36 hours per week working a rotational shift pattern

Location:
Hybrid home and office days in the Aylesbury offices