Quality Assurance Specialist - Birmingham, United Kingdom - Stack Recruitment Ltd.

Description

Job Description

• Permanent role - report into supportive leader
• West Midlands UK - 2 days per week in the office
• Up to 35,000 plus benefits (mentioned below)

Role Overview

Rapidly growing insurance company is seeking a Quality Assurance Officer to join the Risk and Compliance team. In this role, you'll be responsible for conducting quality assurance audits across several departments to ensure compliance with underwriting guidelines, licensing requirements, and internal policies. You will also take the lead in identifying areas for improvement to ensure the company maintains top-notch regulatory compliance and service quality.

Responsibilities

• Perform Quality Assurance Audits in the Underwriting Services Department to ensure compliance with underwriting guidelines and licensing authorities.
• Conduct audits in other departments to assess service quality and adherence to internal processes.
• Review audit results to confirm compliance with regulatory standards.
• Collaborate with business units to identify and implement corrective measures where necessary.
• Ensure ongoing compliance with all regulatory requirements.

Requirements

• Previous experience in the insurance industry, although candidates from broader financial services backgrounds will also be considered.
• Strong knowledge of FCA rules and regulations.
• Excellent literacy, numeracy, and attention to detail.
• Exceptional organisational skills with the ability to work independently and manage multiple tasks.
• Strong communication skills, both verbal and written.
• Ability to build and maintain positive relationships with stakeholders at all levels.
• A willingness to act as a role model and advocate for compliance.
• A proactive and flexible approach with the ability to prioritise tasks effectively.

Benefits and Compensation

• Flexible working arrangements: 2 days per week in the office.
• A supportive leader who values career development and encourages you to take ownership of your role.
• Ample opportunities for career progression within the organisation.
• A streamlined approach to implementing changes without excessive bureaucracy.
• 29 days' holiday plus bank holidays.
• Workplace pension scheme with contributions of up to 16%.
• Plus many other benefits.

If you're passionate about quality assurance, thrive on solving problems, and are seeking a dynamic work environment, we'd love to meet you

Apply today to have a further conversation with Greg Vesty at Stack Recruitment.