Senior Student Advisor - London, United Kingdom - UCL Eastman Dental Institute
Description
About the role
The Senior Student Advisor is a new role in the Chemistry Department Student Lifecycle and Support Team and will contribute to the work of the Departmental Teaching Committee as well as work and conversations in the faculty. The purpose of this role is to support the wellbeing of Chemistry students and to enhance their experience throughout the entire university lifecycle from pre-arrival to graduation, by providing key administration and education support activities. This role will provide effective, professional guidance and signposting to students on a range of issues relating to welfare, health, and support for academic progression. This role does not directly itself provide specialist practitioner support or clinically qualified treatment. An important part of this work will be to support the processes around Extenuating Circumstances, as part of Chemistry's Departmental Extenuating Circumstances Panel, and Summary of Reasonable Adjustments (SORAs), working with academic colleagues and in partnership with SSW to establish reasonable and effective methods of support or academic adjustments for students in situations of difficulty or with complex circumstances, and to signpost and recommend to both internal and external specialist services and treatment providers where necessary. The role holder will also advise or lead on best practices and innovations to enhance the wider student support network and to create a welcoming environment for students in the department. Please note:Due to the high volume of students in the department, the postholder will be expected to work onsite 80% of the time, with 20% remote working.
About you
We are looking for an individual who has experience of working in student facing roles, and of providing wellbeing support, but also one that can collate and analyse data to help develop strategic ways to support our students better by contributing to conversations across the faculty. We aim to recruit a candidate who has a genuine interest in student welfare, and who will enjoy being part of a highly dynamic Teaching and Learning team. The post-holder will have a good general education to Honours degree level or the equivalent with substantial knowledge of the HE sector, in particular student services management and administration, both undergraduate and graduate and both UK and International. The post-holder will have experience of enhancing engagement through training, feedback and focus groups. The post-holder will have excellent written and verbal communication skills and excellent interpersonal skills. A full job description and person specification can be accessed at the bottom of this page. Informal enquiries related to the job vacancy or application process can be directed to
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance