Dynamics Specialist - Glasgow, United Kingdom - City Facilities Management (UK)

Tom O´Connor

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Tom O´Connor

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Description
Salary* competitive*Location
  • Glasgow Head OfficeShift Pattern
  • Days
  • This is a _permanent_, _vacancy_ that will close _in a month_ at 23:59 GMT_._

The Vacancy

JOB PURPOSE:


Work in collaboration with the Solution Architects and Product Owners to create high quality process and configuration to achieve business objectives, within the Dynamics 365 solution.

[BS1]

In this role, you will be responsible for designing, developing and maintaining Dynamics 365 CE (Customer Engagement) solutions for our clients.

PRINCIPAL TASKS AND RESPONSIBILITIES*
Key Responsibilities

  • Configuration of Microsoft Dynamics CE, Field Service, and Dual Write for integration with Finance and Operations
  • Work closely with other Dynamics specialists to coherent and integrated solution across all products.
  • Work with other members of the squad to establish business requirements and refine/estimate user stories.
  • Contribute to squad ceremonies including Story Refinement, Sprint Planning and Retrospectives.
  • Collaborate with peers to write, review, or provide feedback on deployments.
  • Configure, setup and deploy contract specific installs for the differing City businesses, maintaining at all times the single solution model across City as a whole.
Basic Behaviours of Squad Members*- Ensure that continuous improvement is baked into everything we do.

  • Support the development of a strong squad culture focused on transparency, collaboration, and high performance
  • Make time to support other members of the squad and answer questions when they need help.
  • Take responsibility of your personal objectives and those of the squad.
  • Take ownership of deadlines that you have agreed to, and deployments the squad has created.
  • Ensure the work you do lines up with the technical and product visions, including nonfunctional requirements.
  • Any quality issues of the software the squad owns should be looked on as a temporary and unacceptable state of affairs. Every opportunity should be taken to rectify problems, in conjunction with the completion of squad and individual objectives.
  • Swarm around issues if the squad or members of the squad are struggling to meet objectives.
SKILLS/EXPERIENCE*
CRITERIA

ESSENTIAL

DESIRABLE

_Professional /_

_Academic / Vocational Qualifications_

  • 3+ years experience in a Dynamics CE functional role
  • Degree level qualification
  • Microsoft Certified (Dynamics)
  • Microsoft Certified (Power Platform)

_Specific Knowledge_

  • Hands on experience delivering with the Microsoft CE D365 & Power Platform
  • Experience with Dynamics 365 Field Service
  • Knowledge on data migration
  • Knowledge of Agile tools/frameworks (Scrum in particular)
  • Experience delivering with the Microsoft Dynamics F&O D36
  • Understanding of designing Canvas Power Apps and Model-Driven Power Apps
  • Understanding of designing on the Microsoft Power Portals
  • Strong understanding of Dynamics 365 CE data model and customization capabilities
  • Understanding of designing workflows, BPF, processes, and approvals using Power Automate / Logic Apps
  • Exposure to chatbots with Power Virtual Agent

_Demonstrated Behaviours_

  • Proactive approach.
  • Focused on outcomes rather than outputs
  • Excellent verbal and written communication skills
  • Pragmatic and flexible attitude
  • Excellent interpersonal skills
  • Attention to detail

The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships.

Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies.

The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia.

It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.


About City

Our Benefits

Pension Scheme

Retail Discounts
**Cycle to Work Scheme

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