Senior Storekeeper - Manchester, United Kingdom - Selfridges

Description

Generate ideas and implement plans to develop business opportunities and drive productivity, sales and profit ​
Setting and continuously monitoring service standards, motivating the team to achieve them and taking proactive action to address any issues​
Demonstrate a commercial mind set and outlook to stay responsive to customer needs, including monitoring external factors and competitor activity ​
Accountable for sales and profit targets, giving full consideration to both short and medium term opportunities, you will also ensure budget and payroll are in line with plan​
Ensure that the Division is fully compliant at all times with trading standards legislation, health & safety legislation and security standards​

A sales and service expert. Taking opportunities to improve performance by creating and owning a clear plan to deliver results ​
Friendly and confident in your manner you excel in the relationships you build with customers, team members, stakeholders and concessions​
Coaching team members to drive performance and enable change as well as supporting development ​
Bringing ideas and sharing best practice with the senior management team, whilst supporting others as appropriate​
Working flexibly as part of the management team you will support in projects and cross functional meetings as appropriate​
Sales - Total OB and concession sales (LY and Plan)​
People – Absence, turnover, engagement and pulse surveys​
Payroll – Cash and percentage to sales​​
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business​​