Educator Development Manager - London, United Kingdom - Wine & Spirit Education Trust (WSET)

Description

WSET's purpose is to empower people through inspiring learning experiences all over the world. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake.

We are the world's leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).

WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia, Canada, China, Hong Kong, Singapore and the USA as well as the UK.

The successful applicant will contribute to a culture of integrity, empowerment, dynamism, and inclusivity within WSET.

Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party. NB - If you currently work for one of WSET's APPs (Approved Programme Provider), you may not be eligible to apply for this role subject to your future career plans and the nature of that role. If you work for an APP either in a self-employed or employed capacity and would like to discuss your eligibility, please contact the hiring manager.

The Educator Development team is part of the Product team at WSET. It is focused on providing training and support to new and existing educators. The Educator Training Programme (ETP) is the core product provided by the Educator Development team. It trains educators via live delivery and prepares candidates to be assessed and approved for WSET Certified Educator status. ETPs are specific to each WSET subject: wine, spirits, sake, or beer. The ETP plays an important role in empowering educators and improving their skills to ensure that all WSET students receive high-quality learning experiences. As Educator Development Manager, the successful candidate will be at the forefront of delivering ETPs and continued professional development for educators.

Delivery of ETPs (60%)

Plan and evaluate own delivery of ETP courses

-Deliver ETP input sessions, focusing on educational best practices and techniques for teaching WSET courses

Provide constructive feedback to ETP candidates

-Assess ETP candidates that seek Certified Educator status and issue results

Work with the Head of Educator Development to grow and support local faculty to deliver the ETP across regions and categories.

Delivery ETP in person and as virtual courses, predominantly in EMEA, and also in Americas and APAC when required

Focus on delivery of ETP in wine, with delivery of other subjects streams when required and in line with knowledge and experience

Support and provide feedback to candidates through ETP online preparation course

Define re-observation requirements and/or supplementary tasks for unsuccessful ETP candidates

Assess re-observations and above tasks by unsuccessful candidates

Observe colleagues and co-teach to improve overall delivery of ETP across Educator Development and supporting faculty

Delivery of Continued Professional Development for WSET educators (20%)

Provide CPD to educators outside of the ETP

Use range of resources and platforms to provide CPD

Support development of training and resources for CPD

Teach and observe other educators teaching WSET sessions

Development (10%)

Support development of ETP courses and resources

- Provide educator input for development of WSET qualifications by Product team

- Update ETP courses and CPD resources in line with Product updates

Course Administration and Communication (10%)

- Collate the results of ETPs and share results with relevant stakeholders

Issue results and results letters to candidates via CRM

Where needed, organise venues and teaching resources for ETPs

Support communication between internal and external stakeholders

Review feedback by educators to support ETP and CPD improvements

Other Activities

- Where needed support WSET School and Business Development teams in the delivery of WSET qualifications

Undertake other tasks relevant to the role

Person Specification

Required

- WSET Diploma in Wines

WSET Certified Educator

Up-to-date WSET teaching experience

Up-to-date subject knowledge (wine and spirits and/or sake and/or beer)

Proven experience in educator training

-Excellent communication skills both written and oral

Ability to work independently

Willingness to travel internationally

Desired

- WSET Level 3 Award in Spirits

WSET Level 3 Award in Sake

WSET Level 2 Award in Beer or other professional beer qualification

Teaching qualification (Level 5 or above)

Experience with course development

Familiarity with CRM and/or financial platforms

UK Benefits

Annual Leave - 27 days pa + public holidays, increases with service; ability to buy/sell 5 days

Pension (Generous options available after three months)

Health insurance (after three months):

Vitality scheme - post probation - Access to virtual GP appointments, Rewards include Caffe Nero drinks, Cinema Tickets, Apple Watch, Cash Back on Waitrose shopping, 75% off at Champneys, 6 month subscription with HeadSpace, Discounted Weight Watchers membership and gyms, Smoking Cessation day worth £300 and half price health screens

Eye voucher scheme

Food and drink in the office

Nespresso coffee makers and a range of other drinks, fruit, cereals, soups

Season ticket & gym membership loan scheme

Group income protection scheme

EAP

24/7 confidential help and support from trained counsellors and advisors

Death in service

4x annual salary paid to nominees with associated bereavement support for family

Enhanced family friendly leave and pay

Celebration vouchers

Cycle2Work scheme

Discretionary bonus

Development - WSET's in-house training and qualifications in Wines, Spirits, Sake and Beer as well as other professional development opportunities

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, at any time.