Call Centre Inbound Customer Service - Newton-le-Willows, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Newton-le-Willows, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Uniting People has an exciting opportunity for a Customer Service Advisor to join a team
. You will be working on a full-time permanent basis.

Working 40 hours Monday-Friday office hours. In return, you will receive a salary of £24,000 + upselling bonus.

As our Customer Service Advisor, you will provide a high-quality customer service.


Responsibilities will include:

Deal with all incoming and follow up contact from customers who have an enquiry or service request

Promoting a customer first culture whilst ensuring that service levels and standards are maintained.

Be the first point of contact

Ensure all enquiries are resolved whilst providing exceptional customer service


Input, collate and record customer information accurately using a variety of IT systems ensuring service level targets are actively worked towards and achieved.


What we are looking for in our ideal Customer Service Advisor:

Experience in a customer service environment, and experience in the operation of computerised data base systems and strong IT skills and the use of Microsoft office software (specifically Outlook, Word).

Call/service centre environment and / or social housing experience would be beneficial.

We have start dates for June and July.


Pay:
From £24,000.00 per year


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Quarterly bonus

Work Location:
In person
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