People Manager - Hinckley, United Kingdom - The Portfolio Group

The Portfolio Group

Verified Company

Hinckley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward.

We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation,who have incredible growth plans and are part of a Global Group.

The People Manager will also be responsible for:

Meet personal and departmental KPI's
Support clients with legally compliant advice and a personal touch
Put the client first by responding within contractual SLA's
Guide clients with all employment law/HR enquiries received.
Provide options. Be revolutionary with your ideas
Take ownership and responsibility of cases to resolution
Building rapport and relationships with clients on each interaction
Record your advice accurately against the appropriate cases on the relevant databases
Support with advice on documentation and information implementation
Support clients in drafting 'adhoc' letters where appropriate
Advise in line with the client's documentation taking into consideration their terms and conditions
Attend legal briefings and internal company training to ensure that advice provided is compliant with our services
Be responsible for your own selfstudy and being current with changes in legislation and best practice
Deliver Super Service at all times
Attend video conference calls if needed in line with department requirements
Refer appropriate products and services. Be a referral champion for your clients.
Attend departmental or office team meetings.
Carry out any other tasks deemed necessary by the Management Team.

What you can bring to their team:

Proactive and creative problem solver
A willingness to learn and the ability to communicate effectively within the team
Ability to remain professional in a fastpaced environment
A dynamic and flexible approach, as well as the ability to work under pressure.
Practical experience.
Always maintain a professional and responsible attitude.
Broad knowledge of employment law, HRM and ACAS best practice
An enthusiasm for generating new business referrals
Ability to learn, research and interpret law quickly and effectively.
Ability to prioritise and work unsupervised as required.
Ability to work to precise KPI and SLA deadlines.
Excellent communication and written skills.
MS Office knowledge and experience.

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