- A positive people manager with experience leading field-based teams
- Experience overseeing operations relating to route management, service delivery etc.
- Strong process improvement skills
- Ultimate responsibility for the operational management of field-based teams
- Drive service delivery and client satisfaction across accounts.
- Budget management
- Management and leadership of teams
- Regular client meetings across sites to ensure maximum client engagement.
- Manage the mobilisation of new contracts.
- Conduct and monitor staff appraisals including HR / disciplinary issues
- Recruitment, training, and development
- Production of high-quality reports to senior leadership teams and client contacts
- Undertake site visits.
- Develop and maintain quality management systems to measure performance.
- Management of fleet vehicles
Operations Manager - Kent, United Kingdom - Momentum Security Recruitment
Description
Job Description
Operations Manager
Salary: £45,000 + company car
Location: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.
Hours: Monday to Friday, 9:00 – 17:30.
This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.
Applicants must meet the following criteria:
Key duties and responsibilities will include:
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Recruitment covers the following markets.
Corporate Security
Security Guarding - Management & Operations
Security Guarding - Officer & site personnel staff
Retail Loss Prevention, Audit & Fraud
Security Sales & Business Development
Electronic Security
Risk Management