Account Manager - London, United Kingdom - Lockton Companies

Description

Lockton are actively seeking an Account Manager to join the London Marine team. This role would suit someone with 2-3 years experience within the Marine Insurance Industry who is looking to grow and develop their career.

Role Overview

Provision of account management services for an allocated portfolio of clients. To aid in the overall service provision to clients ensuring that the business is retained and developed.

Role Responsibilities:

• Provision of the day to day servicing of a client's insurance programme to support retention and development of the business.
• Placement of insurances for clients in accordance with Lockton strategy.
• Effective and timely management of all renewals to ensure completion by the due date.
• Obtain quotations both for new and renewal business.
• Preparation of market and client documentation.
• Check policy documentation accurately prior to issue to the client.
• Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures.
• Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
• Prompt and accurate resolution of accounts queries.
• Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
• Provision of management information as required.
• Manage and co-ordinate global insurance programmes and liaise with our producer network worldwide, if applicable.
• Minimum of 2-3 years experience in a similar role focusing on Marine Insurance
• Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
• Knowledge of the resources available within Lockton and how to source such services.
• An understanding of the relevant classes of business.
• Ability to identify opportunities for business development.
• An understanding of Lockton cash collection processes including but not limited to general insurance accounting and client invoicing.
• An understanding of the general, Legal principles of insurance.
• An Understanding of insurer rating methods for each class of insurance.
• An understanding of risk management concepts and when these are useful to clients.
• An understanding of insurer products and specialisms.
• Ability to broke and service the insurance needs of clients.
• Ability to prepare a broking presentation that accurately reflects the cover required and meets the clients' demands and needs.
• Ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact of deductibles and cover variations.
• Experience in marketing and servicing the insurance needs of clients.