Customer Service Advisor - London, United Kingdom - membershipbespoke

membershipbespoke

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Professional Membership Body

Victoria. Central London with hybrid working 2 Days Office, 3 Days Home

Basic Salary £26,000 with 30 Days Holiday exclusive of Bank Holidays

Permanent, Full Time
Our client a leading professional membership body with 21,000 members is currently looking for a Customer Service Advisor for their offices in Central London with hybrid working 2 Days at the Office, 3 Days at Home

If you are a customer service advisor, customer service executive, call centre operative ideally for a professional body, chartered institute, trade association, membership body, university, awarding body, training company, further education, higher education,corporate, subscriptions or similar we would love to hear from you.

The Role
We are looking for a strong team player and multi-taker with excellent organisational skills and great customer service experience.

Person Specification

Essential
Experience working in a high-volume inbound call role

Substantial experience of working in an office environment

Experience working with phone payments

Experience working with CRM (Microsoft Dynamics preferred)

Demonstrable experience of providing excellent customer service

Experience of communicating and organising with a variety of staff

Excellent administrative skills and good IT skills, including Microsoft Office packages: Word, PowerPoint, Excel, Outlook, Mail merge, Databases, and the Internet

The ability to show initiative, multitask, problem solve and meet tight deadlines

High level of accuracy in all work with excellent attention to detail

membershipbespoke is acting as recruitment business in relation to this role.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.